Imprint

The purpose of this Legal Notice is to inform users of Solmates.Energy, whose company name of the Data Controller is Solmates.Energy SL, established in Calle Castellon de la Plana 44, 03724 Teulada (Alicante), CIF B75644245, what is its policy of protection of privacy and confidentiality of personal data under the General Data Protection Regulation (GDPR) that users provide freely and voluntarily.

Solmates.Energy informs you that it has your personal data specified in the corresponding register of processing activities of the company called Web User Management.

The legal basis for the processing of your data is the consent obtained from the owner of the data processing at the time of filling in our different online forms and the express acceptance of the same.

The purpose of the creation, existence and maintenance is the processing of the data for the exclusive purpose of being able to make effective the request for the purchase of products/services/events and/or information and/or make a donation and/or register as a member and/or support our decalogue of actions as well as the sending of information about Solmates.Energy if you have expressly accepted it.

The recipients of the information are all the departments, compartments, premises and associated entities in which Solmates.Energy is organised and it will not be passed on to any third party except in cases where there is a legal obligation to do so.

In any case, you have the right to obtain confirmation as to whether or not Solmates.Energy is processing your personal data and therefore you have the right to access your personal data, rectify any inaccurate data or request its deletion when the data is no longer necessary.

The fields in the various online forms marked with an asterisk must be completed in order to make your request for purchase/information/donation and/or membership and/or support of our decalogue of actions effective.

The Website has adopted the necessary technical and organisational measures, according to the level of data protection security that legally corresponds to it, to guarantee the security of the processing of personal data that make up its automated file. However, the user should be aware that nowadays security measures on the Internet are not impregnable and therefore the user is not safe from possible illegal and improper intrusions, which would not be the responsibility of Solmates.Energy. The Commission has done its due diligence to protect the data in accordance with the law.

The cookie policy of the Solmates.Energy website is set out in the corresponding section.

The Solmates.Energy website will do its best to keep your data up to date. However, the responsibility for the quality of the data depends on the owner of them, hence if there is any modification of the data the user of the website will communicate them to the File Manager, declining all responsibility in the event that he/she omits his/her obligation to notify the changes.

The provision of the service of this website and the present conditions of use of the website are governed by Spanish law. For any discrepancy in the execution, interpretation or fulfilment of these conditions, the parties submit to the competent Courts and Tribunals.

This website solmates.energy has been created with informative and informative character of the services that the company can provide to its customers or future customers, the web can be used free of charge and personally by users who access it. In general, we submit to the provisions of the European Data Protection Regulation (GDPR) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as well as to the Law on Information Society Services (LSSICE), Law 34/2002, of 11 July, on information society services and electronic commerce.

Access to this website implies knowledge and acceptance of the following TERMS OF USE:

Ownership of the site. The domain name solmates.energy is owned by Solmates.Energy SL, with registered office at Calle Castellon de la Plana 44, 03724 Teulada (Alicante), CIF B75644245 email legal@solmates.energy
Users accessing this website are authorised to view all information and content, and to download or reproduce it privately on their terminals. Only personal, non-commercial use is authorised, and no further transfer or transmission to third parties is permitted. Users shall not carry out any direct or indirect commercial exploitation of the contents and elements thereof. Responsibility. Solmates.Energy shall not be responsible for the opinions expressed by users through the blog or other participation tools that may be created, in accordance with the provisions of the applicable regulations. Solmates.Energy assumes no responsibility for information of any kind that may have been included by users, nor for the information contained in other webs to which this Web may refer by means of links.
Intellectual, Industrial Property and similar rights. All the contents and elements that users may access through this website, whether they be texts, graphic designs, sound, visual or audiovisual compositions or computer applications expressed in any code or language, are subject to the intellectual and industrial property rights or rights of analogous economic content of Solmates.Energy and its author, or of the third parties indicated in each case. Access to said contents or elements through the Website does not grant users any right over them, who may not alter, modify, exploit, reproduce, distribute or publicly communicate them, nor may they exercise any other right corresponding to the owner of the right in question. Any infringement of the Limitations of Use or of the Intellectual and Industrial Property Rights or similar rights, or of the current legislation, will lead to the exercise of the corresponding legal actions in each case.
Specific services. Solmates.Energy may offer certain services to users on its website, which will be provided subject to the terms and conditions indicated in each case on the website itself. Users should carefully read the conditions that apply to each of these services, which in no case shall exempt them, unless expressly stated otherwise, from complying with the provisions of these legal warnings. Modifications. Solmates.Energy may modify the content of this website and these warnings at any time without prior notice.
Legislation and Jurisdiction. The applicable law in the event of a dispute or conflict of interpretation of the terms that make up this Legal Notice, as well as any question related to the services of this website and its policies, shall be Spanish law.

For the resolution of any conflict that may arise from visiting the website, the owner of the website and the user shall submit to the jurisdiction established by current legislation, renouncing any other jurisdiction, to the courts and tribunals of Torrevieja.

PRIVACY POLICY. In accordance with current DATA PROTECTION regulations, we provide you with basic information about the processing of data that may be collected on our website:

Data Controller: Solmates.Energy SL, with registered office at Calle Castellon de la Plana 44, 03724 Teulada (Alicante), CIF B75644245 email legal@solmates.energy. Solmates.Energy, as data controller, informs the users of its website Solmates.Energy through this Privacy Policy about the treatment and protection of the personal data of the users that may be collected through their browsing or contracting of services that they carry out in this portal. The use of this website by the user implies acceptance of this Privacy Policy.

Solmates.Energy adopts the measures necessary to ensure the security, integrity and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the protection of individuals with regard to the processing of personal data, as amended by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data. processing of personal data and to the free movement of such data, and in matters not covered by the latter by Organic Law 15/1999 of 13 December 1999 on the Protection of Individuals with regard to the Protection of Individuals with regard to the Processing of Personal Data. Data of Personal Data, Royal Decree 1720/2007, of 21 December, which approves the Regulations for the development of the Organic Law on the Protection of Personal Data (Ley Orgánica de Protección de Carácter Personal), Royal Decree 1720/2007, of 21 December, which approves the Regulations for the development of the Organic Law on the Protection of Personal Data. Dataand Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce. Likewise, the company has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and to avoid its alteration, loss and unauthorised processing and/or access.

The company collects data through the use of forms on the website, the purpose of which is to attend to and respond to your requests or queries, and to maintain the contacts and relationships that arise as a result of the same. These data are necessary for the management and maintenance of some of the services provided and are included in the specific automated files of users of the company’s services. We ask for your unambiguous consent when you contact us and provide us with your data for this purpose, which may also be for legitimate interest or need to manage a relationship or in order to provide you with the requested service and invoice you for it. The data provided will be retained for the duration of the business relationship or for the years necessary to comply with legal obligations. The data will not be passed on to third parties except in cases where there is a legal obligation to do so. You have the right to obtain confirmation as to whether Solmates.Energy is processing your personal data, therefore, you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. We also request your permission to offer you products and services related to those requested and to build customer loyalty. We do not pass your details on to third parties, except where required by law, and they will be retained for as long as our relationship with you continues.

I also request your permission to communicate with you and/or invite you to events organised by our company.

The user may object to the sending of commercial communications at any time by sending an e-mail message to the address indicated above.

Rights: The user may exercise at any time, under the terms established in current legislation, the rights of access, rectification, deletion, opposition, limitation of processing, portability. These rights can be exercised by the user by contacting the company at the address of its head office indicated above by post or by sending an e-mail to the following address legal@solmates.energy.

Likewise, the user may complain to the Spanish Data Protection Agency (competent supervisory authority in this matter), especially when he/she has not obtained satisfaction in the exercise of his/her rights, by writing to the same, C/ Jorge Juan, nº 6, 28001 – Madrid, or through the web: https://www.agpd.es

Cookies: This website uses cookies to help us analyse how users use the website. A cookie is a small file that is sent to your computer each time you visit the website, for example to find out your browser. Users can set their browser to block all cookies, although some features of this site may not work. Cookies are not used to collect personal information about the user.

This website also uses third-party cookies or social plugins from [Facebook, Twitter/X, Youtube, Instagram and Google]. If you want to know what data is collected through these social plugins and how it is handled, please visit the respective privacy policies.

This website uses own and third party cookies.

If you browse the website, we understand that you consent to the use of cookies under the conditions set out in this Cookies Policy. As it may be updated periodically, we suggest that you review it on a regular basis.

As a user, the easiest way to prevent cookies from being downloaded is to block these cookies by using the appropriate settings on your browser, following the instructions below. This prevents cookies from being stored on your hard drive.
We inform you that no personal information from cookies is used, only general statistics of visits are used, which in no case refer to personal information.

According to the terms included in article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, if you continue browsing, you will be giving your consent to the use of the aforementioned mechanisms.

What are cookies?
Cookies are text files that the Internet server sends to the device with which you connect to the website, and that allow us to know for statistical purposes, to improve the service and adapt it to your preferences, what your behaviour is when you browse the website. Cookies are only associated with your browser and do not themselves provide personal data. Cookies cannot harm your device and they are also very useful, as they help us to identify and resolve errors.

Cookies make it easier for you to connect to and use the Website during future visits. They also allow us to monitor traffic to the Site and to personalise the content of the Site for you. Cookies do not usually store sensitive information about you, such as credit card or bank details, photographs, your ID or other personal information. The web server does not associate you as a person but your web browser.

What kind of cookies do we use?
Session: The one necessary for the operation of the Web.
For example, cookies that allow you to access secure areas, but are not used to identify you.
Technical and Functional: Those that allow you to browse the website and use the different options or services that exist on it. For example, identifying the session, accessing parts with restricted access to registered users, using security elements during browsing, storing content for video or sound broadcasting or sharing content through social networks.
Analysis: Those that allow the person responsible for them to monitor and analyse your behaviour on the website.
The information collected is used in the measurement of website activity. Also, for the elaboration of browsing profiles in order to introduce improvements based on the analysis of the data on the use of the service.
Advertising: Those that allow the management of advertising spaces that, where appropriate, have been included on the website from which the requested service is provided.

Why do we use cookies?
Solmates.Energy sets its cookies to ensure that the user’s browsing experience is as satisfactory as possible. It is the best way to bring users closer to the content they are interested in.

Our site traffic analyser uses cookies and IP tracking that allow us to collect data for statistical purposes such as: date of first visit, number of times visited, date of last visit, URL and domain from which it came, browser used and screen resolution. However, the user can disable and/or delete these cookies by following the instructions below. You can restrict, block or delete cookies using your browser. Each browser operates differently, the “Help” function will show you how to do this.